F.A.Q (Frequently Asked Questions)


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Checkout Our Vape 101 Page for Detailed Information on Vaping!

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In-Depth Answers to your Questions, Vapourizer Hacks, Tricks, Tips and reviews of the newest, greatest products!

Battery Safety

Checkout Our Battery Safety Page for Information on Battery Safety and what you Should Not be doing, Never be Doing and Should be Doing!

How Much $ Is (X) Product?

Our prices vary province to province in-store, but our Online Store prices are displayed.

You can Find your Nearest EZ-Vape Using The Store Locator to Visit your Local EZ-Vape and find the local price.

What Coil Do I Buy?/What Coil Goes With What?

If you are looking for a replacement, you can find your Tank or Kit on our online store — all of our product pages have links under the contents to that specific item. Most Tanks have multiple options of Coils.

If you cannot find your Tank, or you need help with an RDA setup, come into any of our Locations by using our Store Locator and we will be glad to help!

What is an E-Cigarette and How do they Work?

You can go to our Vape 101 Page that has a plethora of information on what a Vaporizer or E-Cigarette is and the workings of them — or visit any of our Locations by using our Store Locator to find your nearest one!

We don’t mind showing people or helping them when it comes to how E-Cigs work, and we have the largest selection of options in all of Canada.

Is It Better to Charge my Batteries Externally?

Yes, External Chargers come in a Variety of Sizes and are highly recommended for your 18650 (1 Amp Charging), 26650 (2 Amp Charging) or any interchangeable battery device!

They are more reliable, accurate and usually faster charging than charging them via pass thru and USB charging. Be careful inserting and taking your batteries out as scratches, cuts or scrapes on the plastic wrapping of a battery makes the battery DANGEROUS TO USE! For more info please check out our Battery Safety Page.

Are Vaporizers Dangerous?
No, vaporizers are no more dangerous than any other electronic and in most cases; safer with proper maintenance and safe use. Please check out our Battery Safety Page and our Vape 101 Page for more Information.
What is the Difference Between Batteries?
This is already talked about on our Battery Safety Page, Check it out!
What is The Most Indestructible Vape Setup?

We’ve all been there, you dropped your vape, it broke. Now you’re wondering “What’s the most Indestructible Setup i can get?”

Tanks inherently aren’t very durable to hard drops thus they come with Replacement Glass. However, full-metal RDA’s with Delrin drip tips ARE!

If you get an RDA without a Glass Window / a Small one you can literally unscrew it and chuck it across a parking lot and 99% of the time they are COMPLETELY FINE! (Just clean out the dirt, or grime and replace/rebuild the coil… or… if you do want to vape dirt…  Go ahead? Eww.)

The only thing that can usually break on an RDA is the actual 510 pin, and many of them can be adjusted/replaced.

If you rather the convenience of a Tank, the least amount of glass the BETTER! (Go for low capacity, mostly metal designed Tanks and RDTA’s.) It also has the benefit if you do break it, you won’t lose a ton of juice on the concrete.

And for Devices, there is the GeekVape Aegis Legend 200W.

The Aegis Legend is the most durable device on the market, and it’d take running it over with a forklift to break it. Your battery might get damaged, but your device will survive!

Where is My Nearest EZ-Vape?

You can go to our Store Locator and find the nearest EZ-Vape!

You can go to any of our Locations in British Columbia and Alberta, Canada and get one on one help or advice from our knowledgeable and experienced staff and browse all of our cutting-edge products!

Does EZ-Vape Offer Service Men/Military Discounts?

Yes, we proudly offer a Flat 10% Discount to any Service Men or Military Personnel at ALL of our Locations, country-wide.

This includes without exclusivity Individuals associated with the following:

  • Canadian Military
  • Canadian Navy
  • Fire Fighters
  • Policemen (Local and Federal Government)
  • Paramedics
  • Ambulance Drivers

Individual receiving 10% Discount must present an ID card or badge/proof for the service they provide or have provided to our country!

Thank you for asking, we proudly respect and praise the brave, compassionate people who help to better our country.

Can I Get a Discount On My Birthday?

You betcha’! Happy Birthday!

  • Customers can come in on their Birthday to an EZ-Vape and receive 50% off one bottle of E-juice, any size.

Customer must provide a valid piece of photo identification for proof of DOB (Date Of Birth.)

Are There Any Coupons Or Sales For EZ-Vape?

Yes, there are Coupons Available in-store occasionally throughout the year as well a variety of different Bi-Monthly and Seasonal Sales.

Visit your Local EZ-Vape for the latest Coupons and visit our site to learn of the Sales and Promotions we have at EZ-Vape, you can also view any sales currently on offer via the official EZ-Vape Facebook Page and Twitter Page.


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